Thread: ReefLink issue
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Old 10/16/2020, 06:48 PM   #6
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charlieborg's Avatar
Join Date: Jul 2006
Location: Cornelia, Ga
Posts: 33
reeflink stuck in a cycle?

Originally Posted by Alex Y EcoTech View Post

Please follow the steps below to resolve the issue:

1. Power down the ReefLink
2. Sign into EcoSmart Live using either Google Chrome or Safari
3. Select the “Menu” button then “Manage ReefLinks”
4. Click the ReefLink icon then “Remove” and “Yes”
5. Connect via USB only to your computer
6. Open the ReefLink setup Application
7. Select “Format SD” from the dropdown menu
8. The ReefLink LED ring will turn white once complete
9. Select “Factory Reset” from the drop down
10. Select the “Setup” button to re-configure your ReefLink
I did the above except I did the Factory reset first. Now I can't get past the "This reeflink is currently in use on another account. Your Reeeflink will befactory reset and the applicaation will close."

It closes, and the ring is white on the unit, but when I restart the app I get the same message.
When I go to my ecosmart live it does not show any reeflink or any thing except my info. SO what do I need to do?

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