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Old 12/15/2019, 11:37 AM   #1
jsousa
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Join Date: Oct 2001
Location: Orlando, FL
Posts: 275
My RD3 just wonít work properly

My RD3 on my SuperMarin 250 is about a year old and itís been acting up for a number of months now. No matter how many times I clean in it will F8 within 10 minutes. The unit is spotless inside and out, the airway is clear, the diffuser is clean. Not sure what to do at this point. Good news is my tank is thriving without the skimmer in use. Been off for like 3 months and everything is kicking. I guess Iím at that point where my corals suck up whatever is available. Nitrates are at 5. PO4 typically below .1.

Still, I would like to use my skimmer again. Any thoughts?


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Old 12/15/2019, 12:20 PM   #2
ohashimz
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Posts: 276
Quote:
Originally Posted by jsousa View Post
My RD3 on my SuperMarin 250 is about a year old and itís been acting up for a number of months now. No matter how many times I clean in it will F8 within 10 minutes. The unit is spotless inside and out, the airway is clear, the diffuser is clean. Not sure what to do at this point. Good news is my tank is thriving without the skimmer in use. Been off for like 3 months and everything is kicking. I guess Iím at that point where my corals suck up whatever is available. Nitrates are at 5. PO4 typically below .1.



Still, I would like to use my skimmer again. Any thoughts?
Contact RE immediately, they are really good with support and if there is an issue with the pump they will take care of it.

Sent from my SM-G960U using Tapatalk


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Old 12/15/2019, 04:35 PM   #3
slief
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Join Date: Sep 2009
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Quote:
Originally Posted by jsousa View Post
My RD3 on my SuperMarin 250 is about a year old and itís been acting up for a number of months now. No matter how many times I clean in it will F8 within 10 minutes. The unit is spotless inside and out, the airway is clear, the diffuser is clean. Not sure what to do at this point. Good news is my tank is thriving without the skimmer in use. Been off for like 3 months and everything is kicking. I guess Iím at that point where my corals suck up whatever is available. Nitrates are at 5. PO4 typically below .1.

Still, I would like to use my skimmer again. Any thoughts?
PM sent.


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For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 01/12/2020, 10:01 AM   #4
jsousa
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Join Date: Oct 2001
Location: Orlando, FL
Posts: 275
Just wanted to follow up on this thread and give props to Scott and the customer service team at Royal Exclusiv. Its a rarity these days that a company would have such dedicated support. Scott called me directly and we identified the issue together. It ended up being the controller which they promptly replaced. Been working like a charm since I got the new controller.

Royal Exclusiv user for life!
John


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