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Old 04/21/2020, 05:51 PM   #1
kajung2k
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Alpha Cone 200 Pump dead

I have an Alpha Cone 200 and the pump just stopped. I have cleaned it up, but still does not move water. When I plug it in I hear a hum, and one time it started moving water for maybe a second, and stopped, and I just hear a constant hum.

Is there any other trouble shooting I need to do, if so what steps should I take. If not, how do I go about ordering a new pump?

Thanks -- Kevin


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Old 04/22/2020, 01:54 PM   #2
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Did you fully disassemble the pump and soak the block and impeller in vinegar for about 10 minutes then scrub inside and out and rinse? If so, then your block is likely dead. You can order a new block from this link. This would ship from our Ft. Myers Florida facility.
https://royalexclusiv.com/Spare-Part...66507fe8c76ada


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Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 04/23/2020, 06:34 PM   #3
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If I purchase the block and its not dead, can I sent it back to get my $ back?

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Did you fully disassemble the pump and soak the block and impeller in vinegar for about 10 minutes then scrub inside and out and rinse? If so, then your block is likely dead. You can order a new block from this link. This would ship from our Ft. Myers Florida facility.
https://royalexclusiv.com/Spare-Part...66507fe8c76ada



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Old 04/23/2020, 09:06 PM   #4
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If I purchase the block and its not dead, can I sent it back to get my $ back?
There will be a restocking fee plus you will be responsible for the shipping costs. Iíd make sure your block is the issue before ordering a new one.


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For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 04/23/2020, 09:42 PM   #5
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Is there a way to test the impeller? What else could be wrong?


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Old 04/24/2020, 08:31 PM   #6
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Is there a way to test the impeller? What else could be wrong?


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The only thing that Iíve ever seen go wrong with an impeller is if the magnet comes un[bonded from the shaft and spins on the shaft which is very rare. Based on everything youíve indicated and assuming you cleaned the block properly and it still starts and immediately stops, then your block is dead. If you break the pump down and clean it properly every 4-6 months, those blocks will last MANY MANY years but the one thing that will kill them is a lack of maintenance or excess friction from calcium buildup or something getting into the pump like a snail that causes the motor to overheat from the excess friction.


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For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 04/26/2020, 11:42 AM   #7
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So I soak it all in a vinegar bath for 10 minutes.. put it all back together.. submerged in water.. plugged it in. I hear it start for .5 a second (see water movement in bucket).. and then it stops.. and then a hear a humming noise coming from the pump, and no water movement. So by those accounts you think its the pump still?


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Old 04/26/2020, 03:50 PM   #8
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Originally Posted by kajung2k View Post
So I soak it all in a vinegar bath for 10 minutes.. put it all back together.. submerged in water.. plugged it in. I hear it start for .5 a second (see water movement in bucket).. and then it stops.. and then a hear a humming noise coming from the pump, and no water movement. So by those accounts you think its the pump still?
Yes. That does sound like its time for a new motorblock.


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For All Royal Exclusiv & Bubble King questions please refer to our Sponsor forum: http://www.reefcentral.com/forums/fo...play.php?f=745

Current Tank Info: 480G display mixed reef, 90G sump, 90G refugium, 60G display refugium. Check out my build thread: http://www.reefcentral.com/forums/showthread.php?t=1783476
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Old 04/26/2020, 05:08 PM   #9
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I click the link you gave me above, but its saying product not found.


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Old 04/26/2020, 05:13 PM   #10
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sent you a pm


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