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05/05/2015, 07:50 AM
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#1 |
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Registered Member
Join Date: Jul 2011
Posts: 344
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help please
lets see at 3am today i am woken up by my apex shutting down my main pump go downstairs and find i can not get into fusion and the apex screen is blank. tried rebooting it 9 times no luck all 4 ebb are flashing orange
what do i do ? |
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05/05/2015, 07:51 AM
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#2 |
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Registered Member
Join Date: Jul 2011
Posts: 344
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and the temp probe says 18 degrees
running the newest firmware too |
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05/05/2015, 08:16 AM
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#3 |
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WHO DAT??
Join Date: Sep 2009
Location: Baton Rouge, LA
Posts: 5,709
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Try unplugging ALL your modules other than a single EB8 and reboot (all you would have connected is the controller and 1 EB8...nothing else). If the controller reboots and its status light goes solid green, plug the other modules in one at a time giving each a minute or two to see if they cause the controller any problem.
__________________
I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com |
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05/05/2015, 08:18 AM
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#4 |
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Registered Member
Join Date: Jul 2011
Posts: 344
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Tried that no luck
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05/05/2015, 02:19 PM
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#5 |
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WHO DAT??
Join Date: Sep 2009
Location: Baton Rouge, LA
Posts: 5,709
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'no luck' doesn't really help.
when you tried rebooting with ONLY a single EB8 and your controller, what happened? What color were the status lights on the controller and EB8?
__________________
I don't work for Neptune. Please put all questions into forum posts and not PM's. Visit the Neptune Community Forums for the latest Neptune updates - forum.neptunesystems.com |
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05/05/2015, 02:20 PM
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#6 |
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Registered Member
Join Date: Jul 2011
Posts: 344
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Called apex there support is amazing
But I have a bad apex brain Sending it back for repair Thanks for your help |
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