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Old 04/17/2020, 10:18 AM   #1
deansreef
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When will service be back open

i have an MP60 that is broken and need it repaired :-( when will you all be back)???


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the only dumb question, is the one not asked...

Current Tank Info: 225 gallon peninsula
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Old 04/27/2020, 10:48 PM   #2
Sisterlimonpot
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They are open, just give them a call


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Dishes are done man!

Current Tank Info: 300 in progress
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Old 05/08/2020, 11:05 AM   #3
deansreef
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Quote:
Originally Posted by Sisterlimonpot View Post
They are open, just give them a call
they are not....


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Current Tank Info: 225 gallon peninsula
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Old 05/08/2020, 12:08 PM   #4
mfinn
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Quote:
Originally Posted by Sisterlimonpot View Post
They are open, just give them a call
They are answering the phones, but getting parts or work done is another thing.
I've been waiting for replacement cases for my gen 5 xr30's for 6 weeks and nothing yet.
I just saw a post where someone needed a part, emailed them yesterday and got fedex tracking info today.
I guess it's who you know,,,,,,,,,,,,


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Old 05/11/2020, 10:58 AM   #5
Sisterlimonpot
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Quote:
Originally Posted by deansreef View Post
they are not....
umm, yes they are....


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Jimmy
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Dishes are done man!

Current Tank Info: 300 in progress
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Old 05/12/2020, 07:18 AM   #6
deansreef
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Quote:
Originally Posted by Sisterlimonpot View Post
umm, yes they are....
no, they are not- https://ecotechmarine.com/request-service


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Current Tank Info: 225 gallon peninsula
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Old 05/12/2020, 10:22 PM   #7
Sisterlimonpot
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Pick up the phone and call them, they will answer. And despite what you read there, some one will help you.

Trust me, I know what i'm talking about.


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Dishes are done man!

Current Tank Info: 300 in progress
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Old 05/16/2020, 09:06 AM   #8
mfinn
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Originally Posted by Sisterlimonpot View Post
Pick up the phone and call them, they will answer. And despite what you read there, some one will help you.

Trust me, I know what i'm talking about.

Well if you have some inside information or direct contact with someone, please ask them to get off their *** and ship me the new gen 5 lens cases they promised me over 6 weeks ago..


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