Tunze care magnet strong

tjsreeftank · 10/27/2020, 12:33 PM

Hello I have a Tunze care magnet strong less than a year old n the inner piece is leaching rust out of it.Its all discolored on the epoxy over the magnet. Is this normal ? Am I still able to use it safely ? Tim

rvitko · 10/27/2020, 01:38 PM

No, this would be a defect, if you can email me a copy of the invoice and a photo of the issue, we will get it replaced. Tunze at sbcglobal dot net

tjsreeftank · 10/28/2020, 07:29 PM

Sent email .

10/27/2020, 12:33 PM	#1
tjsreeftank Registered Member Join Date: Feb 2009 Location: fox lake,il Posts: 84	Tunze care magnet strong Hello I have a Tunze care magnet strong less than a year old n the inner piece is leaching rust out of it.Its all discolored on the epoxy over the magnet. Is this normal ? Am I still able to use it safely ? Tim

10/27/2020, 01:38 PM	#2
rvitko RC Sponsor Join Date: Apr 2000 Location: Austin Texas USA Posts: 35,715	No, this would be a defect, if you can email me a copy of the invoice and a photo of the issue, we will get it replaced. Tunze at sbcglobal dot net __________________ Roger Vitko Tunze USA "He's for every one of us, stands for every one of us, he'll save every man, woman and child in a mighty Flash!" Current Tank Info: 210 gallon planted tank with Altum Angelfish

10/28/2020, 07:29 PM	#3
tjsreeftank Registered Member Join Date: Feb 2009 Location: fox lake,il Posts: 84	Sent email .